Delivery
We offer a few choices for delivery. Our FREE UK delivery is the standard Evri 48 Hour Tracked service.
You will always see the delivery options and prices available in the checkout page.
For further information please see our Delivery Information page for more details.
Any completed order before 12.00 noon will be dispatched same working day regardless of service used.
If your order is after 12.00 noon we will endeavour to dispatch it same day but cannot guarantee this, in this event they will be dispatched the next working day.
If you are not home, the delivery person will try to find a safe place to leave your parcel, if none are available then you will receive an email confirming a missed delivery and they may even leave a card through your letterbox with instructions.
You could also arrange a delivery to your place of work.
We provide discreet delivery in boring boxes and envelopes so nobody knows what’s inside.
To see what our packaging looks like, visit our Delivery Information page.
Yes. Our delivery partners, Royal Mail and DPD offer tracking as standard on all deliveries.
You will receive tracking information once your order has been dispatched.
Orders And Payment
We have payment options to suit all our online shoppers.
You can use your debit/credit card. We accept Visa, Mastercard and American Express.
You can also pay by Apple Pay, Google Pay and Amazon Pay.
You also have the options of spreading the costs of your payment via Klarna, PayPal Pay Later or Clearpay.
If you wish to cancel your order, you need to reach out to us immediately after placing your order.
If your order has already been processed by the warehouse, we will be unable to cancel it.
In this case you can always return it to us. Please visit our Return’s Policy page for more information on return.
Privacy And Security
It absolutely is, you can view more detailed information on our Online Security page.
Our Privacy Policy is detailed here.
All your data is totally confidential.
We DO NOT, under ANY CIRCUMSTANCES, sell your data to any third party.
Your data is only used for our own marketing purposes, such as sending you special offers and for the purpose of processing your order(s)
You can read our full Terms And Conditions along with our Privacy Policy and Cookie Policy for more information.
Returns
We offer a 12 month (one year) warranty on everything, if the item develops a fault within three months we can offer a refund or exchange, after three months, it is an exchange only.
Please see our Return’s Policy for more information.
In short yes, we offer a 45 day return policy from the date of your order to opening up a return.
For more detailed information on this, please see our Return’s Policy here.